Returns & Refunds policy

At BookMyTripOnline, we strive to ensure a smooth and enjoyable booking experience for all our customers. Please read our Returns & Refunds Policy carefully:

1. Payment Methods
We accept the following credit cards: Mastercard and Visa.
Full payment by credit card is required at the time of booking. Payment will appear as BookMyTripOnline on your credit card statement.

2. Non-Refundable Services

• Event, Attraction, or Tickets: All tickets are non-refundable under any circumstances.

• Tours or Packages During Special Event Periods: Bookings during Trade Fairs, Public/National Holidays, School Holidays, New Year’s, Christmas, Easter, Ramadan, or other special event periods are non-refundable.

3. Cancellation Policy for Other Tours & Services

• 7 or more days before departure: 50% cancellation fee applies.

• Within 24 hours of departure: 100% cancellation fee applies.

4. How to Cancel
To cancel a booking, please contact us via email at booking@bookmytriponline.com. Cancellation fees may also be applied by individual service providers/operators, as outlined in your BookMyTripOnline Voucher. You will be notified via email, phone, or whatsapp of any applicable fees.

5. Contact Us
If you have any questions about our Returns & Refunds Policy, please feel free to reach out to us at booking@bookmytriponline.com. Our team is happy to assist you.